Our service
can’t be duplicated.

“We believe we’re in the service business—not the sales business.”

Walter Stewart  |  Chairman

In 1981, I founded The Stewart Organization as a copier sales and service dealer. We had a handful of clients and a small office in Birmingham, Alabama. Thirty years later, we've grown into one of the largest document equipment dealers in North America. Our business spans more than forty-five states, and we've opened offices in both Houston and Dallas/Fort Worth.

We've seen a lot of changes, but one thing that's remained consistent is our commitment to being a good partner. We believe we're in the service business—not the sales business—and we've built our company on that foundation. That means you'll work with highly-trained employees, from technicians to executives, that have been with us for years. Their experience and knowledge will help grow your business efficiently. It also means we won't up-sell you, because our staff is compensated on total performance, not short-term profits.

From our infrastructure to our attitude, we gear everything towards being your partner—for the long run. It's how we do business at The Stewart Organization.

And it's my commitment to you.

Walter Stewart  |  Chairman

Guaranteed service. Guaranteed time.

When you place a service call, we quickly meet your request.

If you're within 15 miles of our office, we'll be there in 90 minutes or less. If you're more than 15 miles from our office, we'll be there in 180 minutes or less.

And if we're not, we'll credit your bill for the machine needing service. 1% for every minute we're late—up to 100%. That means if we're two hours late, your next month is free.

You will not find a better service offer. We guarantee it.

Save dollars. Make sense.

“Streamline your billing. And get back your time.”

Lou Anne Strickland  |  Corporate VP, Software

You don't want to waste hours wading through complicated billing every month in order to control costs. We'll customize your billings so that you don't have to.

Just tell us how you'd like to see your reports, and we'll create a system to fit your exact specifications. That way you can spend more time on your business—and less time on bookkeeping.

Simple.
Efficient.
Local.

Our dispatchers solve problems. Fast.

That's because our dispatchers know their area. They know their technicians. They may even know you.

This enables them to quickly assess your situation and correctly dispatch the call. Our field service managers then handle these calls and prioritize deployment, meaning our technicians spend more time servicing machines—and less time on the phone.

Big shots to new shops.
Coast to coast.

No matter who you are, we’ve got you covered.

Our largest customer has more than 10,000 units. Our smallest customer has one. We have clients from Alaska to Alabama. Miami to Minneapolis. New Hampshire to New Mexico.

So, no matter where you are or what you do—if you sell housewares in Missoula or run a warehouse in Missouri—we can customize a solution to fit your needs.

Faster installs. Lower costs. Free returns.

“We install in days, not weeks—at a lower cost to you. We also offer free returns.”

Vince Caltagirone  |  CEO

Instead of shipping machines all over the country, our dedicated national account representatives work with local dealers to source the equipment you need.

And unlike the ugly hidden features in most of our competitors' leases, we've done away with the automatic renewal terms. If you need to return your machine for any reason, just give us 30 days notice at the end of your lease and we'll remove your equipment at no cost.

We work hard to keep your business—not trap you in it.

Model technicians.

“We service machines, not territories.”

Jesse Pelayo  |  IT Service Manager

Our technicians are manufacturer-trained to support a handful of machine models, rather than every machine in a geographic territory. That means they have extensive experience with every unit they service.

They also keep all high-use parts in their car stock. On the rare occasion that they don't have the needed part with them, they will stay with your machine while we dispatch the part from our extensive local inventories.

And we compensate our technicians to keep your equipment running and minimize downtime and callbacks. It's why we use genuine parts from the original equipment manufacturer.

We treat your business like our own—by doing things right the first time.

Right-size your fleet. And budget.

We tailor solutions to fit your needs.

When you buy something off the shelf, it's rarely a perfect fit. It takes customized service to get it just right. The same is true for printers and copiers.

Since many of today's copiers are network-enabled as printers, we'll work with you to analyze your needs, streamline the number of machines you require—and save you money. Up to 30% off, in some cases.

We have the knowledge to help you create a smart solution—and the suppliers and partners to help you execute it.

MPS is a widely
misunderstood concept.

Suppliers of managed print services seem to fall
into one of two categories.

The first group wants to sell you toner cartridges. They bill you by the click and throw in "free service" — which means wiping off the covers and installing new print cartridges. And if that doesn't fix the problem, the suggested solution is generally to buy a new printer.

The second group wants to sell you hardware. They start with a "study" to determine how much gear can be justified and then present the findings with detailed floor plans and color-coded illustrations of various print devices. Following these findings, they secure your commitment to a 3-to-5 year contract for tens of thousands to millions of dollars in new equipment. Unfortunately, these studies are seldom able to determine your real world needs.

At Stewart Organization, we believe that these approaches manage the supplier's bottom line - but not your business. That's why we consider the huge investment you make in acquiring new technology. We know that even if you totally refresh your fleet today, your needs will change and require an additional hardware investment long before your contract expires.

We consider Managed Print Services (MPS) to be a commitment to help you grow your business over the long term, one machine — and one relationship — at a time. Our smallest MPS client has six printers; our largest has six thousand. We have the knowledge and experience to help you manage this cost, and we have the people and systems to track your fleet, respond promptly and competently to your services calls, deliver toner when needed and invoice you in a way that works best for you.

It's another way we prove that at Stewart Organization, our service can't be duplicated.

Join a winning team.

At Stewart, we take care of our people. We offer competitive wages for all positions, and we know what it takes to make our employees stick around. That's why we have one of the lowest employee turnover rates in the industry and a safe, comfortable working environment with plenty of opportunity for advancement. If that sounds good to you, we'd love to hear from you.

We are currently hiring for the following positions:

ACCOUNT MANAGER - FORT WORTH

Required:

  • Bachelor's Degree
  • 3 years full-time work experience
  • Hard-working and enthusiastic

Fort Worth is not Dallas. This city has its own character, its own culture. It has a booming business community in need of focused attention and superior service. Stewart needs an energetic individual who lives in Fort Worth to come aboard as an Account Manager exclusively for the downtown area; someone who wants to plug in and network with the legal, energy, healthcare and arts communities, to be engaged in a growing and lucrative marketplace.

At Stewart, we empower employees to act in the best interest of our customers; we have a reputation for superior service and customer retention. A good work ethic and motivation can provide you with a flexible schedule and an income well into 6 figures in 3 years or less.

We are looking for an educated, ethical individual who wants a long-term, profitable sales career with a people-focused company. Our Account Manager positions are territory-based business to business sales of office equipment and software solutions. No restrictive parameters on business type or size. Uncapped compensation plan and full benefits including 401k, BCBS Health Insurance, etc...

Are you a good fit? Let us hear from you.

Apply

ACCOUNT MANAGER - DALLAS

Required:

  • Bachelor's Degree
  • 3 years full-time work experience
  • Hard-working and enthusiastic

At Stewart, we empower employees to act in the best interest of our customers; we have a reputation for superior service, customer and employee retention.

We work with businesses of all sizes and from all segments. We are challenged by the nuances of vertical markets and offered exciting opportunities to meet with C-level leaders and leading edge organizations. As an Account Manager, a good work ethic and motivation can provide you with a flexible schedule and a great income.

We are looking for educated, ethical individuals who want a long-term, profitable sales career with a people-focused company. Our Account Manager positions are territory-based business to business sales of office equipment and software solutions. No restrictive parameters on business type or size; uncapped compensation plan and full benefits including 401k, BCBS Health Insurance, etc...; lucrative territories in and around Dallas, Fort Worth and Houston; long-term growth/management opportunities in the DFW and Houston operations.

Want to work for a solid company experiencing significant growth? Let us hear from you.

Apply

Network Engineer

Required:

  • Proof of good driving record
  • 1+ years of IT related experience
  • Interest in customer service

At Stewart, we empower employees to act in the best interest of our customers; we have a reputation for superior service, customer and employee retention.

We are looking for a field service network engineer. The primary responsibilities will be to install/connect and troubleshoot/maintain our company's products (printers, MFPs, scanners, etc...) in customer locations. You will interact with customers on a daily basis and must have excellent communication skills, a positive attitude and enthusiasm for customer service.

We provide training and full benefits including 401k, BCBS Health Insurance, etc...

You take care of our customers and we take care of you.

Apply

PRINTER TECHNICIAN

Required:

  • Team Player
  • 2+ years field experience on break/fix repair
  • Basic computer troubleshooting skills
  • Customer service oriented

At Stewart, we empower employees to act in the best interest of our customers; we have a reputation for superior service, customer and employee retention.

We are looking for a Printer Technician whose primary responsibilities will be to install/connect and troubleshoot printing issues as well as performing repairs.

We provide training and full benefits including 401k and BCBS Health Insurance.

Apply

ACCOUNT MANAGER - BIRMINGHAM

Required:

  • Bachelor's Degree
  • Great communication skills
  • Hard-working and enthusiastic
  • Organized
  • Previous successful work experience preferred

At Stewart, we empower employees to act in the best interest of our customers; we have a reputation for superior service, customer and employee retention.

We work with businesses of all sizes and from all segments. We are challenged by the nuances of vertical markets and offered exciting opportunities to meet with owners, operators, administrators and C-level leaders in a variety of businesses. As an Account Manager, a good work ethic and motivation can provide you with a flexible schedule and a great income.

We are looking for educated, ethical individuals who want a long-term, profitable sales career with a people-focused company. Our Account Manager positions are territory-based business to business sales of office equipment and software solutions. No restrictive parameters on business type or size; uncapped compensation plan and full benefits including 401k, BCBS Health Insurance, etc...; long-term growth/management opportunities in the DFW and Houston operations.

Want to work for a solid company poised for significant growth? Let us hear from you.

Apply

Job Related Inquiries

Didn't see the job you were looking for in this list?
Send your resume, we are always taking applications!

We find the best people, and we keep them.

An organization can only be as good as its people. That's why we are more than confident in saying that we are the best. Our management team has over 20 years of experience with Stewart, as do most of our technicians. Our industry-low five percent employee turnover rate might be the result of providing the most competitive industry wages. Or it could be that our employees are proud to work for an organization that earnestly wants to take care of its customers. Either way, we've got the best, and we keep them.

Michael P. Braswell
President, Texas
Bill Bruner
Service Manager,
Birmingham
ANDREW BURKE
Sales Manager,
Birmingham
Vincent
Caltagirone
Chief Executive Officer
Chris Chadwick
Vice President, Major Accounts
Dallas/Fort Worth
Mark Curry
Corporate Vice President,
Service
Madhu Dandey
Vice President,
Information Technology
Steve Denson
Corporate Vice President,
Sales
Ben Kixmiller
Director, Solution Sales
JENNIFER CERRATO
Controller,
Texas
Walter H. Stewart
Chairman
Lou Anne Strickland
Corporate Vice President,
Software Applications
Joseph B. Stryhal
Vice President,
Dallas/Fort Worth
JEFF TALLEY
Chief Information Officer
Jim Tolbert
General Manager,
Houston
Judith B. Watson
Controller
Lawrence R. Youngblood
Chief Financial Officer

We keep you running smoothly.

It's pretty simple. At Stewart, we supply and service office machines that create and read images. We offer the most dependable, highest-quality equipment available, and we stand behind it.

We also offer fleet management services for all our equipment, and we do business in more than 40 states. Our people have the software systems and dealer relationships to ensure that you get what you need, and that things always run smoothly.

Contact a Stewart Organization representative today.

We proudly support the following manufacturers:
Canon hp Lexmark oce

Let’s talk soon.

General Inquiries

Please email us

Birmingham

4000 Colonnade Parkway
Birmingham, Alabama 35243
205.969.3000

Dallas/Fort Worth

2300 Gateway Drive
Irving, Texas 75063
972.652.3200 Dallas
817.930.0101 Fort Worth

Houston

8562 Katy Freeway
Houston, Texas 77024
713.973.5500